The Labubu Phenomenon: How a Chinese Toy Became a $41.6 Billion Viral Marketing Case Study
Who could have guessed that a small strange creature with saucer eyes and a smile like a cat that ate the canary could shake up the global toy market and boost the company to $41.6 billion? Yet Labubu, seemingly popping out of a blind box by accident, turned from a cute art object into an icon, surpassing even TikTok memes in growth rate.
In 2024, the demand for collectible figurines jumped by an astounding 726.6%. The secret to success lies not only in their "ugly-cute" appearance, which triggers a sharp mix of nostalgia and delight in adult collectors, but also in the carefully crafted mechanics:
- One in three buyers eagerly opens the box, hoping to pull out a rare version.
- Buyers secretly dream that the rare version will end up on Instagram with Lisa from BLACKPINK.
By the way, when Lisa accidentally showed Labubu to her 100 million fans, Pop Mart's sales soared as if they had been boosted by TikTok virality:
- The margin topped 66%.
- Bloggers started camping out in lines for new releases.
Add strategic collaborations with Disney, Moncler, and Uniqlo, and you get a business model where emotion, excitement, and scarcity create a global sensation, not just another toy box.
From artist to empire: the creation of the character and Pop Mart's strategic transformation

The story of this fluffy wonder began on an artist's desk, who perhaps just wanted to draw a creature that looked like a cross between a raccoon and a trip through a modern art gallery. Instead of getting lost among the sketches, the character soon became a ticket into adulthood for an entire holding:
- The company that just yesterday was selling cute trinkets at flea markets smoothly turned into a cool brand.
- They run not only retail and distribution but also intellectual property.
- In the last couple of years, they've had an upgrade on the scale of "from the garage to Monaco."
- They started their own production and signed dozens of contracts with famous designers.
- They began dictating toy trends in a world where even adults collect.
And the funniest thing — now not a single launch of a new series goes without lines that are only tolerable if you're a fan of waiting for an iPhone or free pizza, and at corporate meetings they discuss not only KPIs but also which "critter" the sales manager pulled.
The anatomy of a viral explosion: how one post by Lisa from BLACKPINK triggered 726% growth
Now imagine: you wake up in the morning, scroll your feed as usual to see what some influencer bought, and then — bam! — millions of people around the world fall in love with one ridiculous yet suspiciously charming creature with ears like an elf on caffeine. All because a Korean superstar (yes, the one who sets trends faster than you change socks) simply posted a photo of her latest purchase.
- In a matter of hours, collectors, teenagers, office workers (and even their cats) start hunting for this trophy en masse,
- while stores suddenly resemble scenes from "The Walking Dead"—only instead of zombies there are stylish folks with a thirst for possession.
- Just like that, sales jumped an astounding 726% in one stroke—and that's no joke, but a figure worthy of its own toast at the company party.
- Marketers are still wondering whether it's celebrity magic, a craving for something exotic, or simply the right post in the right place,
- but the fact remains—sometimes one photo is enough for an entire industry to go wild and revise its textbooks on viral marketing.
The psychology of "blind boxes": how gambling mechanics create addictive consumer behavior
When crowds of people storm stores to get another toy with a mysterious face and ears as if it were drawn by a caffeinated intern elf, something much more interesting than just a fad for cuteness is happening.
Every buyer opening that cherished opaque box experiences not childish delight but a mini lottery with a touch of grown-up excitement: what if a rare specimen comes up that will sell on the secondary market for as much as your monthly gym membership?
- All the classic tricks from the casino arsenal come into play:
- euphoria at the prospect of a find
- mild disappointment when the "usual" version appears again
It's not just a purchase but a whole ritual where uncertainty tickles the nerves and stokes greed. It's no wonder you can find touching stories in Telegram chats and forums: "I spent my last 400 yuan, but finally pulled out that blue monster!"
All of this forms a snowball effect—the more you get hooked, the harder it is to stop. It doesn't matter whether you're office plankton or a schoolkid dreaming of a shelf full of rarities—the magic of chance and mystery draws everyone in, like free cookies at a company party.
Aspect | Experience | Emotions |
---|---|---|
Searching for rarity | Excitement | Joy |
Disappointment | Sadness | Gloom |
Snowball effect | Continuity | Captivation |
The strategy of artificial scarcity and "affordable luxury" in pricing
While accountants frantically check reports and collectors argue over whose monster is cooler, a true spectacle with carefully calibrated roles unfolds backstage.
Imagine:
- Only a couple of boxes on display,
- nothing behind the seller but emptiness, as if after a discount apocalypse.
It's not just merchandise — it's a ticket to a closed club of the "chosen", where every new piece feels like winning the lottery.
But the trick isn't only in the small numbers — the key ingredient is that nearly anyone can afford this "luxury":
- A mere 80 yuan per piece doesn't sound so scary,
- especially compared to the thousands for luxury-brand limited editions.
So the feeling of exclusivity doesn't ruin you but spurs you on:
- It seems you didn't spend everything, yet you joined an elite club of lucky ones.
Add to this the picturesque lines where:
- an IT guy,
- a teenager,
- a mom on maternity leave
stand shoulder to shoulder, frantically checking chats for the prices of rare characters — and suddenly the "I can do it!" feeling turns into mass hysteria, while the manufacturer's margin rises like dough.
Celebrity partnerships and the cascading effect: from organic endorsements to a global phenomenon

When your neighbor suddenly starts collecting plastic monsters and teenagers on YouTube excitedly discuss rare figurines, know that a magical coincidence has occurred somewhere — a favorite of millions, say, Lisa from BLACKPINK, posts a photo with that very toy. Then it all begins: a domino effect on a national, if not planetary scale.
- Hundreds of thousands of likes
- Waves of reposts
- Engagement from schoolkids, office workers, and even grandmothers
This is how an organic snapshot becomes the starting shot for consumer hysteria, and it no longer matters who came first: the brand or the star. Each new fan is like another link in the cascade:
- Friends
- Relatives
- Colleagues in the field
Everyone gets involved in a mass flash mob where "being out of the loop" is almost a social fiasco. Meanwhile, the manufacturer rubs their hands: no advertising budget can compare with how a cult character in the hands of a celebrity sets off a chain reaction of desire and envy, turning a local toy into a global must-have faster than you can say "FOMO."
TikTok as a growth engine: user-generated content mechanics and unboxing culture
Now picture the scene: a teenager with feverish eyes films the unboxing of another critter, while his grandmother, instead of the usual "Put away your toys!", peers into the frame with interest—maybe this is the very rare figurine millions are hunting for.
This is exactly how digital magic works today: short clips shot on the fly blow up the recommendation feed faster than you can cook instant noodles.
- A thousand new videos appear under the #Labubu hashtag in a day:
- Some stage dramatic "box battles" with friends,
- Others conduct full investigations on which critter they'll get next.
Thousands of likes and comments like "Oh, I have the same one!" and "Where can I buy it?!" — and local stores are stormed by crowds chasing "affordable luxury".
The cool thing is that it's ordinary people, not marketers in ties, who turn the buying process into a social event, where every video clip is not just a minute of fame but also free advertising for the brand worth millions of dollars.
And if a pet suddenly appears in the frame, sniffing the box thoughtfully, that's it — expect another wave of virality: cuteness works flawlessly even on cynical adult collectors!
Pop Mart's business model: the "reverse Disney" from retail to an IP empire
While some corporations spend years building their castles of heroes and aiming for Hollywood, this brand started from the opposite end: first a stall with boxes near the metro, then world domination. Their secret isn't cartoons at night or trips to Disneyland, but a cunning scheme where a figurine in opaque packaging becomes the main hero of its own saga.
In 2024, these critters brought their creators $1.8 billion — and that's no joke, it's in the auditors' report! Forget the familiar tale where a character is born on screen and only then moves to supermarket shelves: here it's the other way around, first the line at the store, then swarms of fans with hashtags.
They don't just sell plastic — they sell a story, intrigue, the thrill of the "lottery" and the hope for that very rare creature that costs more than an iPhone. Just try not to get hooked when even your grandmother starts advising which box to choose!
Factor | Brands | Metrics |
---|---|---|
Start | Stall by the metro | World domination |
Profit | Figurines | $1.8 billion |
Sale | Plastic characters | Story and thrill |
"Ugly-cute" aesthetics and behavioral triggers: why Labubu hooks adult collectors
It only takes one look at this big-eared weirdo for your hand to automatically reach for your wallet, even if your inner accountant screams about financial discipline. This isn't just "cuteness" on the level of internet cats: there's a bizarre, slightly ridiculous magnetism where crooked teeth and huge eyes provoke not laughter but a desire to immediately adopt another monster.
- Psychologists would say an ancient instinct kicks in—to protect everything strange and defenseless.
- Marketers would add: here's the perfect hook for the adult collector.
- In 2024, this "unattractive attractiveness" drove fans to pay more for rare specimens than for a new smartphone.
- Lines for the boxes looked more like launches for limited-edition sneakers.
- Every purchase is a mini-adventure: a burst of dopamine, excitement, and hope for something strange.
And judging by the revenue of $1.8 billion, this paradoxical cocktail of slight anxiety, tenderness, and a pinch of sarcasm works better than any Hollywood fairy tale.
Financial metrics of success: growth analysis and comparison with industry giants
If accountants collected figurines, they'd cry with joy looking at the performance report: over the past year sales have grown by 726.6% — and that's no typo, but an almost tangible explosion after which even the most established toy markets feel a bit uneasy.
For comparison, giants like LEGO or Hasbro would sell their inner child for such growth rates, as their numbers at best look like a brisk walk next to an Olympic sprint.
At the same time, you can't accuse the "big-eared" monster of being cheap mass-market: the average gross margin of 66.8% isn't just a fat slice of pie, it's practically an entire pastry shop by classic FMCG standards.
Here, not only classic FOMO kicks in, but also a skillfully heated sense of emotional closeness: every purchase feels like an investment in a personal microworld where the figurine is not just plastic but a symbol of status, taste, and, to be honest, a bit of inner eccentricity.
Add to this collaborations with behemoths of the fashion industry and entertainment franchises — and it's not just a toy, but a cultural phenomenon with a valuation that one might envy when compared to companies whose marketers work in white coats and don't sleep at night.
Factor | Description | Impact |
---|---|---|
Sales growth | 726.6% in a year | |
Margin | 66.8% | |
Emotional closeness | Investment in a microworld | |
Cultural phenomenon | Comparison with major brands |
Applicability for other brands: universal principles and limitations of viral marketing strategies
Perhaps if recipes for instant success were sold at the same counter where these "cute troublemakers" stand, the line would be no worse than for iPhones on launch day.
But before brands start dreaming of their own breakthroughs in the style of Eastern collectible toys, it's worth taking off the rose-colored glasses and arming yourself with a notepad and pencil.
- A combination of carefully planned scarcity, cleverly stirred interest on social networks and the feeling that buying is not just spending money but a small victory over dull routine works almost like alchemy.
- The key principles—emotional involvement, a touch of surprise, and pride of ownership—are universal, but tuning them requires surgical precision.
- Try to create hype around ordinary socks or kitchen towels, and the whole viral effect might end in a meme instead of billions.
- If you dare to introduce elements of exclusivity, add a pinch of storytelling, and convincingly "befriend" your audience on social media, even the dullest product might suddenly gain charisma.
Though there's no guarantee it will turn into a new industry explosion.